Accessing Zoom Services
- Thank you SCTCC for the web information. -
Go to https://minnstate.zoom.us and choose Sign In using your Star ID.
Who can use Zoom? All active Minnesota State employees (faculty and staff) and students are able to access the service by logging in with their Star ID.
How long do we have Zoom? Minnesota State has signed an agreement with Zoom that runs until June 13, 2023 (with option to extend).
What does Zoom do?
Zoom Help Center
You can request assistance directly from Zoom 24 x 7, including public holidays, where agents or technical engineers are available for email or live support. You can also find self-service guides at the Zoom Help Center or watch some of the Zoom Video Tutorials. If you need something more directed, attend one of live training sessions provided by Zoom. Pick a date/time that works for your schedule at https://zoom.us/livetraining.
You can always request assistance via the Minnesota State Service Desk.
Transitioning from Adobe Connect
If switching to Zoom is more than you can handle right now? No worries! As a reminder, Adobe Connect will remain available until May 15, 2020. Take the next year to slowly transition to Zoom. Any recordings that are stored in Adobe Connect that you WANT to keep, should be downloaded before May 15, 2020. If you need a new home for these recordings, go ahead and upload these recordings to Kaltura MediaSpace. Download step-by-step instructions.
CMDLN Video Conferencing Support: cmdln@stcloudstate.edu | 320-308-1515 | 866-729-1515
MnIT - State of Minnesota Video Conferencing Services